Heating & Winter
SnabbVärme
A compact ceramic heater that plugs straight into a wall socket: no cable, no stand, nothing to assemble.
View productEvery order, tracked to your door
Dockavio is the online store behind the products you've seen on our pages: home, kitchen, heating, garden, car and health products from small brands and specialist makers. Every order goes through the same checkout and the same customer service team, under the same returns policy. Ordered already? This is where you track the parcel, check the payment and get help.
Seeing dockavio.com on your bank statement?
What the payment is, and how to sort it out fast if something doesn't add up.
It's the shop you bought from
Dockavio takes the payment for every product it sells, so your bank shows dockavio.com (or DOCKAVIO) and not the name of the product you picked.
1 payment, nothing after
There's no subscription and nothing renews. If you added an extra item at checkout, it shows as a second payment on the same day, and that's all.
Doesn't look right? Email us first
Send us your order number. Within 1 working day we refund you, send a replacement or fix the address. A bank dispute takes weeks and freezes your order in the meantime.
Shop by category
Whatever you choose, you get the same checkout and the same team behind it.
What happens after you order
1
Order confirmed
A few minutes after payment, Dockavio emails your order number, what you bought and the total charged.
2
Shipped in 1 to 2 working days
Your shipping email brings the tracking number and a link. Address to change? Email us before it ships.
3
On its way to you
Allow 3 to 7 working days after shipping. The Order tracking page shows where your parcel is at any time.
4
30 days to change your mind
Not right for you? Email us within 30 days of delivery and we refund the card you paid with.
The team behind Dockavio
We choose practical products that solve everyday problems, mostly from small brands and specialist makers you won't find on the high street: a heater that takes the chill off a cold room, pouches that keep mice out of the shed, a pan that heats evenly. We sell them here and through the articles and offers we publish online.
Whichever page you ordered from, the same team handles your order, with the same checkout, the same customer service inbox and the same returns policy.
ShopDockavio (shown as dockavio.com on bank statements)
Ships toThe UK, Ireland, Europe, the United States, Canada and Australia
RangeHome and living, kitchen, heating, garden, car and health products, from small brands and specialist makers
Customer servicecontact@dockavio.com, answer within 1 working day
Returns30 days after delivery, refunded to the card you paid with
Questions about an order?
Email your order number to contact@dockavio.com or reply to any of our emails. A member of the team answers within 1 working day, Monday to Friday.